In Bismarck, ND
In Bismarck, ND
I generally don't give out 5 stars very often, but Zorells went above and beyond. There service is excellent, their workmanship is superb, and the newly remodeled location is fantastic.
I brought in an heirloom ring that I use as my wedding band. It was missing all of the previous gems. My wife and I had mined a couple of sapphires in 2017 and got them cut to the holes for my ring. Jeff at Zorells was awesome to work with, provided a detailed quote, and had a timely turn around setting those sapphires. I would highly recommend this place to everyone.
We heard from friends (who got married a year before us) they got there ring from here and that is where we will find ours! I was skeptical at such a bold claim but, they were right and Zorells did not disappoint! Tim Jr helped us pick out the ring and he was very knowledgable and helpful! They have a great selection by the way! They made sure the ring came in before we took off to Hawaii! After she said yes in Hawaii, she did the usual things for brides and lost weight. Little did I know the a diet would change her finger and ring size. Zorells has been great about resizing the ring and has not charged us for it ever! (We resized the ring 3 times, every time smaller) Zorells has done a outstanding job with the ring on all fronts! I would strong encourage you to go here! (Picture does not do the ring justice! Looks way better in real life!)
Where do I begin? Zorells Jeweler is the easiest jewelry store to shop in from my personal experience. I have purchased my wife lots of diamonds in our 10 years together. I would have to say, they stay true to there promise, "Our diamonds can't be beat." The amount of attention to detail is impeccable, the customer service is out of this world. I am beyond elated to spend my hard earned money here. Everytime I go in I am treated like family and not like a customer. They know my name, my wife's name, even took the time to ask me my children's name. They have for sure got a customer for generations from me and my family. I was fortunate enough to work with Tim Jr. I appreciate his candor and open opinion on whether or not something would work or look appropriate to my concept. It is something truly missed in retail. It had been awhile since my last visit and Tim still knew my name. I would rather spend my money in a place like this then any other box store. I am all about helping small business. This is a business I can get behind and support. If your in the market for any jewelry, Diamonds, Rings, Necklaces, Earrings please go visit these lovely people and they will make your experience worth it. Love you guys and keep up the good work. See you soon.